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Subscribe to The CEO Refresher - Now Weekly!
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Every week we add four or five new Featured Articles, new Special Features, links to Interesting articles and videos, new sample articles from the Archives, new Quotes, and the latest Books. Please visit often for the executive intelligence you need to lead well in these turbulent times. A subscription is required to access over 2,500 excellent articles in the Archives, and check out the Members Benefits page for many exclusive offers including free eBooks! |
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WHAT'S NEW? |
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Three Essential eBooks
free with your subscription to The CEO Refresher! |
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When you subscribe to The CEO Refresher you will have immediate access to over 2,500 excellent articles in the archives and these three eBooks: 1. The Leadership Imperative; 2. 1001 Ways to Wow Your Customers! and 3. A Short Story of Personal and Organizational emPOWERMENT: Creating Company Environments That Rock! Leading is learning, and learning what works! Subscribe!
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Recently Read and Highly Recommended!
... brain food for business! |
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FEATURED ARTICLES |
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The New Conversation:
Rethinking Enterprise Marketing to Develop
Meaningful Relationships in the Age of Connectivity
by Richard Kunz |
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No longer the “ugly stepsister” in most organizations, marketing
has been elevated—thanks almost entirely to the wealth of new
technologies spawned by the internet—from black art to scientific
practice. The typical “gotcha” objection of CEOs and CFOs the world
over, that “if you can’t measure the outcome, marketing is a necessary
evil, not a strategic necessity,” is now answered by a vast array of tools
that measure, connect, personalize, analyze, and customize the offers
companies present to their customers. |
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Does Your Technology “Fit” Your Needs? By Implementing a “Life-Cycle” Process, It Will
by Charles L. Nault |
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How reliable is your company’s technology network? How can you be sure you have installed the right system for your needs in the first place, and that it will keep working for you, day and night, warding off viruses, breakdowns and other threats or dangers? And if your system doesn’t appear to be all it should be, how can you stanch the “bleeding” of your company’s money in lost productivity? |
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Spread the Love
by JoAnna Brandi |
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Devotion is the feeling or showing of great caring, commitment and loyalty to the customer. It's dedication, it's enthusiasm - it's LOVE! When you create a business a customer loves coming back to, they come back and they bring friends. They say nice things and experience joy when they interact with you. Do something nice for your customers Valentines Day (and everyday.) Spread the love, spread the joy. |
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How to Feel Happy at Work—7 Secrets of a"Thank God It's Monday" Workplace
by Roxanne Emmerich |
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What accounts for the difference between "Oh crap, it's Monday" and "Thank God it's Monday"? It’s your happiness. And, for your own emotional and mental health, you need to feel happy at work. It all boils down to seven habits that can change everything about the culture of your workplace. |
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Whose Job Are You Doing?
by Liz Weber |
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I had a work session with a client who wanted to discuss what to do with his General Manager who has been micro-managing his Operations Director and other staff. The General Manager's micro-managing has caused three key staff members to resign and the Operations Director has threatened to do so too. What was my client, the company owner, to do? |
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The Almond Effect® and Me
by Anne Riches |
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It is said that you teach what you most need to learn! Although we usually focus on a business aspect of The Almond Effect® and the neuroscience that impacts us at work, I wanted to share with you my very real and first hand experience of The Almond Effect® over the holidays in a non-work setting. |
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Executive Coaching
by Lucille Maddalena, Ed.D. |
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Today’s executive coaches support a businesses’ top producers: coaching is no longer a tool relegated to help correct underperformance. It is a crucial step to retaining good employees. By helping employees to succeed, they are more fulfilled by their work and achieve greater job satisfaction which should result in lower turnover. |
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Need Sales Coaching? Top 7 Questions You Should Ask Before Hiring a Sales Coach
by Jeremy J. Ulmer |
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There are many sales coaches in the field and it is hard to know where to start or what to look for when hiring a coach. There are highly qualified sales coaches like myself and then there are others who just jumped on the sales coaching bandwagon. Here's how can you find the best sales coach for you and your organization. |
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Hiring Gen Y Makes Dollars and Sense
by Jason Ryan Dorsey |
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In my work consulting and speaking with business leaders around the world, I've seen time and again that Gen Y can deliver tremendous workplace performance and loyalty at a substantial value -- when managed correctly. It's my belief -- and I've seen it in action -- that Gen Y can be the strategic differentiator you've been looking for to decrease your costs and grow your business. |
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Transform Your Fear
by Mike Robbins |
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The question isn’t whether or not we experience fear in our lives (because we all do and always will for as long as we live); the more important question for each of us to ask and answer is, how can I move through my fears in an honest way so they don’t stop me from being who I really am and going for what I truly want in life? |
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When is Enough, Enough?
by Daniel D. Elash, Ph.D. |
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In this article we’ll consider what happens when the need to achieve becomes pursued as an end to itself. Trying to do your best is different than having to be the best. The compulsive drive to achieve can have a dark side. We’ll also consider the price of that compulsion and describe the steps for developing a healthy balance between satisfaction and achievement. |
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Gaining Insight into Marketing Results – The Value of a Marketing Dashboard
by Laura Patterson, President, VisionEdge Marketing |
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If you are interested in being able to quantify how effective your marketing is, the impact marketing is having on customer acquisition and customer retention, and whether marketing is increasing the share of wallet for your customers, it may be time to ask marketing to develop a marketing dashboard. This article outlines the five initial steps any organization can use to begin to develop their marketing dashboard. |
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Toward Becoming a Great Corporation. Part Three. Lowering the Hierarchy
by Gary B. Brumback, Ph.D. |
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The hierarchy as an organizational model was perhaps built more than two millennia ago when Ch’in, the “First Exalted Emperor, established a hierarchical bureaucracy to control the newly unified China. The hierarchy is still the norm today even though it makes becoming a great corporation impossible. It remains the norm because it is the perfect place for emperors and imperial CEOs and their managerial classes to accumulate and wield their power over people inside and outside the hierarchy with little or no accountability. |
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Looks and Career Advancement
by Nicole Williams |
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Whether
we like to admit it or not, our looks play a part in our success. We don't all have to have supermodel good looks, but we do have to pay attention to the details that are crucial to making strong and lasting
impressions. More than that, it's about feeling the confidence you need to rock that interview, stand up to your bully boss, or to ask for the raise you should have gotten a long time ago. |
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Phone Systems Can Save Big Money!
by John Campbell |
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Did you hear about the company that moved into fancy new digs? They have state of the art everything with the best of ergonomic chairs, keyboards, perfect lighting, and carpeting that will look great forever. Sound expensive doesn’t it? But for this company I should mention that the cost of their new space is cut in half. |
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Developing Leaders We Can Trust
by Bruce Piasecki |
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I find that the best leaders are both in this world and in the world of the near future – at the same time. At firms like Toyota, HP, Shaw Industries and Agrium, I learned firsthand that you best have one foot in the here and now making the current market and technological choices, and the other foot pressing ahead for the clear gain, for both the consumer and the company, when the product hits the market with a shelf-life of a decade or more, not just a single shopping season. |
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Creating Real and Lasting Performance Improvement through Behavior Change - Part 2
by Stanton Heister, Principal, Peak Performance Business Consulting LLC |
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In Part One of this Series, we discussed the fact that many companies today deliver training by electronic means or through instructor-led training interventions and that unfortunately, in most circumstances, contain no follow-up or reinforcement mechanism. In order for behavior change to take place in adult learners, a logical process that includes several steps must take place. In this second of two parts we examine this process in detail. |
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Backing Your Passion
by Vaughan Evans |
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Are you unfulfilled in your job? You are not alone. One-half of US employees are dissatisfied with their jobs, up from two-fifths 10 years ago. Perhaps it’s time to move on. But where? You should find a job that fires you with hwyl—the Celtic concept of passion, fervor, and spirit that can lift you to extremes of success. |
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Controlling Access to Your Network: “NAC” Becomes a Critical Tool
by Chris Poe |
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It seems every time an IT team does due diligence to secure a network, another threat rears its ugly head. For a network to be truly invulnerable, it would have to be completely closed, but those who’ve invested a fortune in technology actually expect it to be usable. This problem of IT security is much like Homeland Security. |
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Six Reasons the United States Needs to Get Its Energy Act Together
by Scott Bittle and Jean Johnson |
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We don't know exactly what the price of gas will be by the time you have this book in your hands, but whether it's high, low, or somewhere in between, the fact of the matter is just the same: this country faces a huge, complicated, and scary energy problem.
Not only is it huge, complicated, and scary, it's daunting for most of us because it's nearly impossible to understand unless you're some kind of full-time energy wonk. |
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The only time you’re too old to learn is when you’re dead – and even that, in my mind, is open to debate. Learning is a life mindset. Life, no matter how you look at it, is a never-ending learning experience. You, personally, have to figure out how to stay in a constant learning mode. Willing to unlearn, learn and relearn in a non-stop churn. No one can do it for you. |
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Leaders who know how to cultivate positive emotion in the workplace tap into an endless well of psychological capital – hope, optimism, confidence, resilience – that has the power to keep the organization innovating, creating value and astonishing their customers even in tough times. This workshop is a most positive step towards bringing more happiness and well being to your customers, employees and your bottom line. >> Read More |
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A conscious, inspired mind and spirit lends itself to conscious, inspired expressions of work that align with and express the highest values, and have effects that are constructive rather than destructive.
More in Conscious Vision @ Ivy Sea Online! |
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The excellent ebook contains 43 strategies for success from
leading experts in personal and
professional development. Please feel free to share it with friends, family, colleagues,
clients – and whoever else you think will get value from it for 2010! Thanks Anne! |
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Why do so many business-critical projects, whether done in house or outsourced, fail far too often, take too long, cost too much, and fail to achieve the business value for which they were justified and designed. A little uncommon sense is in order with six things you can do to significantly improve your business case and economic justification process and ensure your projects come in on time and on budget. |
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TradePub.com is your gateway to thousands of trade publications and resource material. Browse through the extensive list of free Executive and Management magazines, white papers, downloads and podcasts! Simply complete the application form and submit it. All are absolutely free to professionals who qualify. |
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ReadySetPresent has everything you need to produce a professional, dynamic, top-quality presentation, whether you are designing a new presentation or program, or simply enhancing an existing one. At ReadySetPresent, presentation content and resources are just a mouse click away. |
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To go beyond customer service for strategic advantage you will have to embrace a new concept. It is the only position to take that matters and makes a meaningful difference. (This article is an excerpt from 1001 Ways to Wow Your Customers! - a 162 page eBook of great customer service stories to entertain, illuminate and inspire. You can purchase the eBook here, or get it free with your subscription to The CEO Refresher! |
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Candlemas 2010 offers unique, rich opportunities for clearing, visioning, and setting or empowering our intentions. Why? Because it follows a powerful lunar and solar eclipse cycle, and occurs in what Steve Nelson, author of Mythic Times, calls a 'Venus Year' -- a time in which "all things Venusian prosper." Let's look at the symbolism, in which we can ground ourselves for rich inspiration as we look into this Venus Year, 2010. |
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The Uniqueness of Humans
Primatologist Robert Sapolsky offers a fascinating and funny look at human behaviors which the rest of the animal kingdom would consider bizarre.
Keith Barry Does Brain Magic
Think of Keith Barry as a hacker of the human brain -- writing routines that exploit its bugs and loopholes, and offering a revealing look at the software between our ears.
Best Card Trick Ever
James Galea at The 2009 Melbourne International Comedy Festival Gala.
BioThinking
For sustainable design and business.
The Thrilling Potential of SixthSense Technology
Pranav Mistry is the inventor of SixthSense, a wearable device that enables new interactions between the real world and the world of data.
The 10 Most Innovative Viral Video Ads of 2009
This year’s Top 10 is certainly a glimpse of how the viral video ad business is evolving, and as marketers, what we can learn from that evolution. | |
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Apple CEO Steve Jobs is considered one of the greatest marketers in corporate history. For more than three decades, he has delivered legendary keynote presentations, raised product launches to an art form and successfully communicated the benefits of Apple products to millions of customers. Whether you're in sales, marketing, advertising or public relations, Steve Jobs has something to teach you about telling your brand story. |
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If you’re like most business leaders, you spent much of 2009 feeling down and just about out. Odds are, you grappled with many new challenges, uncertainties, and “don’t want to, but have to” decisions. It was a difficult year—period. Now, 2010 is here, and in the earliest days of the economic recovery, it’s time to take the bull by the horns. Smart leaders will bypass the predictable New Year’s resolutions and, instead, start ‘010 with 10 essential questions. |
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In order to truly maximize the effectiveness and potential of ourselves and our organizations we must develop some solid diversity leadership competencies. You cannot lead what you do not understand. |
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If your mind-set is that you’re at least 85% responsible for your success—and that just 15% could depend on the way the wind blows—you can get the results you’re looking for. If not, odds are, you blame your problems and failures—big or small, personal or professional—on other people, “circumstances beyond my control,” or just plain bad luck. The good news? Accountability is not only a mind-set—it’s also a skill-set that everyone can learn. It may not be as easy as one-two-three, but it is a three-step process. |
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Here are 25 of the best articles articles featured on The CEO Refresher in 2009, along with the best special features, links to interesting articles and videos, and most memorable quotations. We thank all of our contributors for their excellent work, and thank you for your continued interest and support. Enjoy! (ed.) |
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Here are 25 of the best articles on Executive Performance in The CEO Refresher Archives. Get into the archives and go deep to find a wealth of executive intelligence!
There are over 125 articles here - Executive Performance |
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Here are 25 of the best articles on Communications, Public Speaking and More Effective Meetings in The CEO Refresher Archives. There are over 150 articles in the three archives below:
Communications | Public Speaking | More Effective Meetings |
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Here are 25 of the best articles on Leading Change in The CEO Refresher Archives. Get the edge - get into the archives and go deep to find a wealth of insight!
There are over 100 articles here - Leading Change
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