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November 2008 Volume 14 Issue 11.10
Creative leadership, competitive strategy, performance improvement, leading change, corporate boards, executive intelligence, marketing, branding, insight, wisdom, excellent new articles every issue, and over 2,200 articles in the archives!
       
             
   
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Jan 11 - 14, 2009
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RECOMMENDED READING

Running with the Rhinos Running with the Rhinos
by Christian Warren
   
Managing Thought Managing Thought
by Mary J. Lore
   
Leading with Kindness Leading with Kindness
by William Baker and Michael O'Malley
   
100% Leadership 100% Leadership
by Gabriel Hevesi
   
Relevance Relevance
by Tim Manners
   
The Sustainable Enterprise Fieldbook The Sustainable Enterprise Fieldbook
by Jeana Wirtenberg
   
Let's Get Real or Let's Not Play Let's Get Real or Let's Not Play
by Mahan Khalsa and Randy Illig
   
Unleashing the Power of Rubber Bands Unleashing the Power of Rubber Bands
by Nancy Ortberg
   
The Age Curve
by Kenneth Gronbach
   
Outsmart Outsmart
by Jim Champy
   
The Offsite The Offsite
by Robert Thompson
   
The Leadership Challenge The Leadership Challenge
by James Kouzes and Barry Posner
   
The Secret of Transitions The Secret of Transitions
by Jim Manton
   
The Milkshake Moment
by Steven S. Little
   
Hug Your People
by Jack Mitchell
   


Back of the Napkin
by Dan Roam
   
What To Do When You Become The Boss
by Bob Selden
   
The Open Brand The Open Brand
by Kelly Mooney and Nita Rollins
   
Outsmart the MBA Clones
by Dan Herman
   
Human Sigma
by John H. Fleming and Jim Asplund
   
Whoever Tells the Best Story Wins Whoever Tells the Best Story Wins
by Annette Simmons
   
Customer Service Made Easy
by Paul Levesque
   
Hit the Ground Leading!
by Angela Mondou
   
Chief Customer Officer
by Jeanne Bliss
   
The Innovation Killer
by Cynthia Rabe
   
Pop!
Stand Out in Any Crowd!
by Sam Horn
   
Kiss Theory Good Bye
by Bob Prosen
   
Exceptional Selling
by Jeff Thull
   
Big Vision, Small Business
by Jamie S. Walters
   

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The featured articles on this page, and all of the links, news, conferences and reading pages are free however, access to over 2,200 excellent articles in the Archives requires a nominal subscription. Check out the Members Benefits page for many exclusive offers including three new free eBooks! Get 1001 Ways to Wow Your Customers! free with your subscription! Members can also contribute to The Mindful Network . Subscribe!

 
         
 
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  WHAT'S NEW?  
 
 
   
  Running with the Rhinos
by Christian D. Warren
 
 
Running with the Rhinos
 
Through the metaphor of the magnificent rhino, Warren invites leaders to live a bold and courageous life and create a future without sacrificing their integrity, ideals, or humanity. Based on the premise that there is a leader in everyone, Warren uses the strong and fiercely independent rhino as an unlikely guide to leadership principles that include vision, understanding, inspiration, power, endurance, conviction, support and heart.
 
         
         
  FEATURED ARTICLES  
 
 
   
  To Outmarket the Competition, Run with the Rhinos
by Christian D. Warren
 
 
Christian Warren
 
In a recessionary environment, it's easy for companies to say, "Times are tough. Nobody's making a living. Of course we expect a downturn in sales." But companies with a rhino-like mind-set never take that attitude. Their mind-set is that they can make money in any economy. In fact, strategically minded companies with aggressive marketing thrive during recessionary periods.
 
         
 
 
   
  Embracing Sustainability to Boost Sales and Increase Loyalty
by Laura Patterson and Jay Thabet
 
 
Laura Patterson
 
Sustainability.  Green. Environmentally-friendly.  Whatever we call it, it is top of mind.  This article identifies eight steps a company should take to make sure its “green’ efforts are successful in terms of increased sales and customer loyalty.  The article recommends metrics associated with these two business outcomes that will help a company monitor whether their sustainability efforts are paying off.
 
         
 
 
       
  Great Shark Expectations
by Anne Riches
 
  Anne Riches   
I would like to talk about how life's little surprises can sometimes catch us out - and what to do about it! In particular I'm going to talk about the role of expectations at work, and how that relates to my search for Great White Sharks in the Neptune Islands, off Port Lincoln in South Australia. ( Want to listen instead of reading? )

Read Anne's insightful commentary on the market meltdown -
A Global Almond Effect

 
         
 
 
   
  Building Your Business Through Quality Referrals
by Jeff Thull, CEO and President of Prime Resource Group
 
 
Jeff Thull
 
For a few exceptional sales professionals, a well-stocked pipeline is a reality.  They have been able to achieve a continuous, seemingly effortless flow of new prospects and customers, all while investing less time on cold calls. What is their secret?  They have the ability to get a high percentage of their business from customer and prospect referrals.
 
         
 
 
   
  In Business as in Mountain-Climbing: You Can’t Prepare Too Much!
by John McQuaig
 
  John McQuaig  
To link mountain-climbing preparations with a success in business, I recommend the work of Jim Horan, author of The One Page Business Plan. This masterful prescription for writing a business plan on a single page in fact incorporates all the elements Sir Hillary himself needed to achieve his vision of climbing Mt. Everest.
 
         
 

 
   
   
 
98pt6.

Brand
Expression
 
The brands that make the tough choices from messaging to design, from headlines to packaging, focusing like a laser on who they are and how they fit into their consumers’ lives will be rewarded. The others will suffer. Branding, in times like these, is not a luxury. It is a survival tool.
 
         
 

 
   
   
  Rosemary Rein  
There are two major job responsibilities of a CEO.  One is Chief Strategist.  The other is Chief Story Teller.    Just look at Apple’s, Steve Jobs, who excels at both.   Considering that many people would rather die than speak in public, including CEO’s, comes this concise article detailing the 8P’s of Persuasive Presentations.  Never be Boring Again!
 
         
 

 
   
 
The Power of Listening
by Mike Robbins
 
  Mike Robbins  
Listening is not only the most important aspect of communication – it can make or break our relationships. Our ability to appreciate, respond to, and empower others is based on our ability to listen to them in an empowering and open way. There are three levels of listening and some important things we can do to become more effective in our ability to listen to others. (Includes audio!)

Read and listen to Mike's thoughts about how to stay positive in the midst of adversity at The Mindful Network.

 
         
 

 
   
 
Breaking Old Habits
by Mary J. Lore
 
  Mary Lore  
Have you noticed that as you move into the holiday season, old, familiar patterns emerge? Perhaps you feel sad and alone at the holidays, or maybe you often get sick or worry about money. There’s a reason that we have the same experiences over and over again, and with a little self-awareness, a little self-mastery and a little being-on-purpose, we can break those patterns.
 
         
 

 
   
 
Incentive Travel in Dubai
by Anne Thornley-Brown
 
  Anne Thornley-Brown  
If you're considering Dubai as the destination for your next incentive trip, I hope that you will find some of these suggestions based on what I have observed during the last 81/2 years to be of value. Keeping these guidelines in mind will ensure your comfort and help you spend an enjoyable and memorable time in Dubai. It will be a unique incentive trip that your team will be talking about for years.

There are also training opportunities in Dubai!

 
         
 
 
   
  America: Export Nation?
by Thomas Schinkel
 
  Thomas Schinkel  
American manufacturers with innovative and leading-edge, high-quality products have a splendid opportunity to gain and regain world markets.  Indeed, if present trends continue, my sense is that within the next five years the US will be going through a metamorphosis from a “Consumer-centric Society” to an “Export-centric manufacturing nation.”
 
         
 

 
   
   
  Simma Lieberman  
To achieve work/life balance in any organization or institution, a work/life balance initiative must be supported at three levels: the programmatic level, the cultural level, and the individual level. In the absence of one of these, there will be a lot of talk about work/life balance, but not a lot of walking that talk.
 
         
 

 
   
   
  Liz Tahir  
How often have you felt you were communicating clearly, only to find you have sent the wrong message?  This can happen because we are concentrating on what we say (verbal) instead of how we are saying it (nonverbal). The delivery of a message is as integral as the words in a message.
 
         
 

 
   
 
Trust
by Sloan Campbell
 
  Political Correctness by Ron Matzov  
Creating a coherent team takes time, engagement, and reflection. Building trust occurs as people participating in a network of commitments, acting in language, come to see each other as reliable performers, and learn to align and connect their interests with each others' interests and with those of the project.
 
         
 

 
   
   
  Waldo Waldman  
Integrity First. It’s core value #1 of the U.S. Air Force … embraced by our leadership, taught in our training programs, and a symbol of the commitment and character of the men and women serving our country. I learned a valuable lesson about the true meaning of integrity after only serving several years in the Air Force. It wasn’t on a combat mission flying an F-16. It was during a training sortie I flew as a brand new instructor pilot, and I learned it flying solo.
 
         
 

 
   
   
  Karla Brandau  
Think about the different skill sets you could develop that would make you more valuable to your organization, as valuable as a Swiss Army knife is to the outdoorsman. When you develop skills in addition to your core strengths, you will find the versatility puts you in a unique echelon of achievers.
 
         
 

 
   
 
The Google Domination
by Naseem Javed
 
  Naseem Javed  
The 10th year Google points to a long and an amazing journey but on the progressive charts of techno-evolution it’s just a blink, so embrace for the next. Bravo Google, well done and keep pushing the buttons.

Naseem has a call-out for Thought Leaders and Trainers for Dubai!

 
         
 

 
   
   
  In the I of the Storm  
Ever since it became popular, I have been hearing that writing for the Web is different from writing for print. I have always been skeptical of this assertion and now after years of experience I am certain that it is wrong.
 
         
         
 
SPECIAL FEATURES
 
 

 
   
   
  Steve Kayser  
Not a high-tech whizbang hypothetical supraluminal know-it-all enthralled and embedded in the frenetically byzantine world of Geekdom? Me either. Well, here's a slide presentation I put together to help normal people try to get a look (from a geek-safe distance) at some of the emerging tools, services and principles of this new and evolving communications media. (Very interesting sildeshow! ed.)
 
         
 

 
   
   
  FitzGerald Associates  
There are just a handful of functions that determine all corporate performance. If they are improved by 25% the bottom line improves by 40%. The Corporate 360°® is a unique web-based diagnostic instrument that creates an in-depth analysis of the Critical Functions and presents that in terms of a Balance Sheet and an Income Statement. Within hours the information can be in the hands of management. With that, triggering improvement is easy. >>Read More
 
         
 

 
   
 
Interestingness
from our editors at large!
 
   
Lennart Green: Close-up Card Magic
What he does with those cards is pure magic -- flabbergasting, lightning-fast, how-does-he-do-it? Magic.
Design and the Elastic Mind
Paola Antonelli is on a mission to introduce -- and explain -- design to the world. With her shows at New York's Museum of Modern Art, she celebrates design's presence in every part of life.
Products (and Toys) From the Future
The Inventables guys, Zach Kaplan and Keith Schacht, demo some amazing new materials and how we might use them.
All You Need to Know About Twitter
Guy Kawasaki goes looking for Mr. Goodtweet!
 
         
         
 
FROM THE CEO REFRESHER ARCHIVES - N.B. Subscription Required!
 
 

 
   
 
Looking in the Mirror
by Abhay Padgaonkar
 
  Abhay Padgaonkar  
If you are the top dog in your organization, what is your main job? John P. Kotter says that "leaders prepare organizations for change and help them cope as they struggle through it." That is their main job. But how do they go about doing it?
 
         
 

 
   
   
  Jim Champy  
For years I have been searching for great companies. My search was driven by a desire to find companies that have new business models, delivering new products and services to customers and executing in new ways. I have written about my discoveries in OUTSMART!, my latest book. Although I could find no single formula for what creates a good – or great – company, I did find some shared characteristics. 
 
         
 

 
   
   
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